Contact HNGTools Support Team

Get Help With Our Free Online Tools

Welcome to the HNGTools support center! We're here to ensure you have the best experience with our free online tools, calculators, and generators. Whether you're facing technical issues, have suggestions for new features, or need help using our tools effectively, our support team is ready to help you.

At HNGTools, we're committed to providing reliable, accurate tools that solve real problems. Your feedback helps us improve our calculators, converters, and generators for everyone in our community.

Response Time: We usually reply within 2–3 business days, depending on inquiry volume.

Tool Support

Get help with specific tools like our Screen Time Calculator or Pomodoro Timer

Feature Requests

Suggest new tools or features you'd like to see added to HNGTools

Bug Reports

Report any technical issues or calculation inaccuracies you face

Partnerships

Discuss collaboration opportunities or content partnerships

Direct Contact Information

If you prefer to contact us directly, you can reach HNGTools using the details below. We welcome support questions, feedback, and partnership inquiries.

Response Time: We usually respond within 2–3 business days.

What Happens After You Contact Us?

When you reach out to our support team, here's what you can expect:

Response Time

If email contact is used, you may receive a reply once your message is reviewed.

Expert Assistance

Our team reviews your message and responds with relevant guidance.

Follow-up & Resolution

We'll work with you until your issue is resolved or your question is thoroughly answered, ensuring complete satisfaction.

Frequently Asked Support Questions

How long does it take to get a response?

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We usually respond within 2–3 business days. For urgent technical issues, we prioritize responses to ensure you get back to using our tools as quickly as possible.

Can I request a new tool to be added?

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Absolutely! We regularly add new tools based on user suggestions. Many of our popular tools like the Habit Cost Calculator started as user requests.

What information should I include when reporting a bug?

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Please include the tool name, what you were trying to do, what actually happened, your device/browser information, and any error messages you received.

Other Ways to Get Help

If you prefer alternative contact methods or need immediate assistance:

Last Updated: October 2025 | HNGTools Support Team